Advertiser terms
Plain-English terms for paid listings on This Is Dunfermline. If you have a question, use our contact form.
Where paid listings appear
Amenities is for public, community and official places, copied from official sources. It is never sponsored. Independent businesses are listed in Businesses, and that is the only place we sell paid placement. Featured listings are always clearly labelled.
What’s included
A free listing includes your business name, category, Local Area, address, phone and website, once we’ve checked it by hand.
A Featured listing (£25 a month or £250 a year) includes everything in a free listing, plus a pinned, larger card at the top of its category (capped at three featured businesses per category) and on its Local Area page, a red Featured badge, a logo or photo, call, website and directions buttons, a hero-style page with a Get a quote button and a “listed and checked” note, and — when the business supplies them — a longer description, About text, highlights, opening hours, a services list, the areas they cover, and a photo gallery of up to six photos. Featured listings also appear in a Featured businesses strip on the Businesses hub and the relevant Local Area page.
A Spotlight listing (£45 a month or £450 a year; founding price £35 a month or £350 a year) includes everything in a Featured listing, plus a homepage spot, a mention in the weekly email, and one featured event a month.
A featured event is £15 for one event, or £40 for three. Community and charity events stay free: send them in.
The founding offer
The first 25 businesses to subscribe keep the price they signed up on for as long as they stay subscribed. Founding Spotlight is £35 a month or £350 a year. Founding Featured is the usual Featured price of £25 a month or £250 a year, with the same price lock. If you cancel and later subscribe again, the price then current will apply.
We can decline or remove a listing
We can decline, delay or remove a listing or advert if it is misleading, unlawful, offensive, or not an independently owned business in or near Dunfermline, or if it isn’t a good fit for the site. Refunds in those cases are at our discretion, except where the 30-day money-back promise applies to a first payment.
Nothing is published automatically. We check every business by hand before it goes live, including paid listings.
Billing
Payments are taken by Stripe. Featured and Spotlight plans renew automatically each month or year until you cancel. We do not store your card details. Prices are shown in pounds sterling. We are not currently VAT registered, so VAT is not added.
Cancellation and the 30-day money-back promise
If you’re not happy, contact us within 30 days of your first payment and we’ll refund it in full.
Monthly plans can be cancelled anytime. After the first 30 days, cancellation stops future charges and you keep the listing until the end of the period you’ve already paid for. Yearly plans can also be cancelled anytime in the same way; after those first 30 days we don’t refund the unused part of the year.
You can manage your subscription (opens in a new tab) to update your card or cancel, or ask us via the contact form.
Your responsibilities
You must be authorised to advertise the business, and the details you give us must be accurate. You’re responsible for the content you ask us to publish, including photos, and for having the right to use them.
Changes
We may update these terms, or the services included in a plan, if we need to. If a change is material, we’ll say so on this page. The founding price lock described above is not affected by a later price change, for as long as that subscription continues.
These terms are for paid listings on thisisdunfermline.com. This Is Dunfermline is run from Dunfermline, Fife, and these terms are governed by the law of Scotland.